We ship to all states and territories of the United States, as well as the Armed Forces in the Americas, Europe, and the Pacific.

All orders received by 12pm, Monday through Friday will ship on the same day. Orders received after 12pm will ship on the next business shipping day. (So for example, an order placed on Friday at 3pm will ship on the next Monday).

Standard shipping in the US is via USPS First Class Mail or FedEx SmartPost. Most standard shipments take 4-7 days depending upon the region of the country you are located in.

We also offer Expedited 2-4 day shipping and Priority 2 day shipping options with Fedex and USPS Priority Mail.

We also ship to most countries worldwide. For details on a specific country, please fill in the contact form below or email us at support@dioxyme.com. Most international shipments are shipped via Fedex International and duties and taxes determined by the home country may apply.

Our “Brain” product cannot be sold in Great Britain. All purchasers in Great Britain that have “Brain” in their cart will be contacted and refunded.

In certain limited circumstances, your order can experience additional delays if there are problems verifying the address provided on your order, or there are unforeseen circumstances at our warehouse (eg. Power Outage, Technical Issues, etc).

We guarantee your satisfaction of our nutritional products. Returns must be received within 30 days from the original purchase date of your product and require preauthorization. We will provide a shipping label via email. Refunds will be issued by us in our sole discretion. There are certain situations where partial or no refund may be granted. All other authorized returns will be credited within 7 days of receipt and will be for the actual purchase price of the product less all shipping costs. It may take 3-5 days for this to reconcile with your banking account.

*Wholesale quantities are not eligible for this policy, and we are not liable to issue any refund for opened items. Unopened orders will be refunded less a 10% restocking fee and costs of shipping.

We stand behind our products with our Money-Back Guarantee. If you are unhappy with any Dioxyme product it can be returned for a full refund of the purchase price (minus shipping costs). Refunds will be issued by us in our sole discretion. There are certain situations where partial or no refund may be granted. Returns must be received within 30 days from the original purchase date of your product. Please contact us directly at support@dioxyme.com as returns require preauthorization. Please include your order number. We will send you a return shipping label via email.

If you are not getting the results that you are looking for with the product for any reason, we have physician and nutrition staff on hand that are fully available to help you achieve your goals. We can assist you with dosage of the product, coaching, meal planning, exercise, and any other factor that goes into reaching your goal. If you would like help with this, please contact us and we’ll try and help you get on track to success!

When you invest in a Dioxyme product, you are investing in our family brand that is designed to help you achieve your goals. If there is anything we can do to assist you in achieving them, please reach out and one of the family owners will get back to you.

All authorized returns will be credited within 7 days of receipt and will be for the actual purchase price of the product less all shipping costs. It may take an additional 3 to 5 days for this to be reflected in your bank account.